Billing & Subscription
Account Info & Settings
- Do you offer a payment plan?
- Do you offer a free trial or promotions?
- How to mail a payment
- Mailed Payment Inquiry
- Can I transfer my account to another site?
- Account privacy
Matching & Member Communication
- Same Sex Matching
- Favorites - Explained
- My matches are the same gender as I am
- Searching for Matches
- Matches do not meet my criteria
- What is Today’s Birthdays?
Profile & Photos
- Greeting Text Guidelines
- Updating/Changing a Username
- How do I update my greeting?
- How do I view my own profile?
- Photo Guidelines: Tips and Rejection Reasons
- How do I hide my profile?
Safety & Suggestions
- Are you affiliated with uDate?
- Online Dating Safety Tips
- Dating Safety - Online and Offline
- Good Advice - Dating and Safety Tips
- Meeting in Person
- What is Phishing?
Technical Issues
- How to change the font size
- Do you have an Android App?
- iPhone, iPad Apps
- Recommended Browsers
- Live Chat - Requirements
- How do I disable my pop-up blocker?